Clients rave!

"Collecting is such a sensitive job. You never want to alienate your clients - even the slow pay ones. You never know when you're going to need them down the road. You've got to get the money and then continue doing business in the long run.   Marcus & Partners are successful at that."

Kathy King
Credit Manager, KRON TV

"The staff at Marcus & Partners impressed me with their ability to read our standard customer contract and understand it. It's a complex, tech intensive agreement - all about web hosting, service level agreements, and up-time guarantees...but they get it. That means they can engage our customers in intelligent, productive conversation. That makes all the difference."

Jordan J. Breslow
General Counsel, Opsware

"With the type of clients we have, it's not just about collecting. It's also about relationships, diplomacy and negotiation - while convincing the party to pay you before paying someone else.   You don't want to alienate your client from possible future business, but you want them to understand that you're firm in your requirement to get paid. It's a multi-dimensional approach that requires a lot of finesse. Marcus & Partners does it better than anyone."

Gerry DiMeglio
Director of Credit, Fox Cable Networks

"Marcus & Partners believe the most effective communication is the telephone - because that builds relationships with people-and I agree. I've worked with other collection agencies that send out the series of letters, but the problem is that everyone's seen those letters before, so letters don't have the effectiveness of one-on-one communication. People just ignore them. It's harder to ignore a phone call. That's a huge difference with Marcus & Partners."

Terry Fahy
VP/General Sales Manager, KKLA Radio

"I was tired of collection agencies that were all talk and very little action - and none of them really knew television. Marcus & Partners know the business, they know this market, and they get results. They persevere."

Marianne Landis
Human Resources , KBHK TV